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"Now and in the future, service companies must differentiate themselves from their competition by offering their employees more than just a job. Every manager should get The People Keeper and use its ideas to keep their best employees motivated and staying put." |
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"In the dotcom world, attracting and keeping good employees is 'the' challenge of the present and of the future. The People Keeper should be a huge winner and extremely useful by leaders at all levels." |
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Another Best-Seller by Mark Holmes: "Wooing Customers Back - How To Give Great Service and Increase Your Own Success"
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ABOUT THE AUTHOR
Mark Holmes has served thousands of leaders and professionals at successful small businesses and multinational corporations for the past 15 years.
Holmes is the president of Consultant Board, Inc., which assists organizations and individuals in improving performance with customers, strengthening employee retention, and increasing teamwork, communication and leadership. His ideas on employee motivation and organizational performance have been utilized in such corporations as Chick-fil-A, Rhone-Poulenc, Dow Corning Wright, Cisco Systems, ServiceMaster (Clean), Tracker Marine, and successful family owned businesses like Hammons Products Company and Silver Dollar City.
He is the author of the popular books The People Keeper and Wooing Customers Back, a book that has been praised in New Equipment Digest, Bottom Line/Business, Executive Edge and Florida Hotel/Motel Journal. He has been interviewed by over 150 radio stations in the U.S. and Canada on customer service and employee performance topics.
Holmes has addressed corporations and professional associations in over 25 industries. He began speaking professionally at 21, doing leadership and teamwork talks around the country while getting his B.B.A. degree in marketing from the University of Texas.
He is a member of the National Speakers Association and is past-chair of the Consultants Professional Group, as well as a past presenter at NSA’s national and regional conventions. An entrepreneur at heart, he has owned several successful businesses including a marketing company and a talk radio station. Mark’s ideas have been featured in national media like The Wall Street Journal, Sales & Marketing Management magazine and the Fox Business Channel. He lives in the Ozarks of southwest Missouri with his wife Jeanna. They have two grown children.
More Links:
- Read Sample Chapter
Chapter 6 -- The Third Tenet: Give Praise and Reward - Buy The Paperback
Paperback is only $12.95 from Amazon.com. - Other Books By Mark Holmes
"Wooing Customers Back" used by companies like Western Auto, Sears, and Chick-fil-A and praised in New Equipment Digest, Bottom Line/Business, Executive Edge and Florida Hotel/Motel Journal. - Coaching, Training, & Consulting
Learn how Mark Holmes coaching, training, and consulting helps companies and professionals achieve their goals. - People Keeper Resources
The complete list of People Keeper Resources to increase your success. - People Keeper Seminar
Mark Holmes energizes and equips your team. - The Manager Makeover
The Manager Makeover will help your company improve management styles, morale, communications, employee retention and productivity. - People Keeper Coaching Program
Mark Holmes private coaching program to help you improve as a manager, motivator and People Keeper.
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- FREE People Keeper Survey
Your employees anonymously rate your workplace and you get the private results free. - FREE People Keeper Tip
Free daily web site content with tips to help you retain and motivate employees.
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